Shipping & Returns
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Shipping & Returns

Returns Policy

 

 

FREE Shipping on Bulk Ammo, Firearms & More!

 

You must be 21 years or older to order ammunition. Ammo must ship UPS/FedEx Ground. For safety reasons, we cannot accept returns on ammo. Always, make sure that you use the correct ammunition for your gun. Please check local laws before ordering.

 

Bullet Guy always offers free shipping on bulk ammo & firearms!

 

How Will My Order Ship

 

We will ship your order via UPS Ground. We ship to the lower 48 states. We DO NOT ship to Alaska, Hawaii, Puerto Rico, APO's or P.O. Boxes.

 

 

Shipping Firearms

Handguns ship 2nd Day Air & long guns ship Ground. All firearms must be shipped to an FFL Dealer for NICS check & transfer. Please note: firearms transfers are subject to an additional fee set by the dealer.

 

 

 

Order Cancellation

 

You can cancel your order up until the pick slip is printed and your order is in process to be packed and shipped. After that time, we are unable to cancel your order.

 


 

If the order has shipped and a tracking number is available and you Refuse Delivery, a 10% restocking fee will be applied.

 

 

 

Incorrect Shipping Address

 

If you have supplied an incorrect shipping address & call prior to shipment, we can correct the address at no charge. If your order has been shipped, an address change fee per package will be added. If You Refuse Delivery, a 10% restocking fee will be applied.

 

 

 

Ammunition & Firearms Returns

 

Due to legal and safety regulations, ammunition sales are final and do not qualify for a return.



You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We now drop ship some of our products.  Almost all of our products are in stock and ready to ship.  the exception is products from Dillon Precision, they ship directly from the manufacturer.  Please allow 12-15 business days for these products to arrive.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

In compliance with ITAR (International Traffic in Arms Regulations) we cannot ship orders to APO/FPO or International addresses.